If you are not seeing the CiteRight Word Add-In on your ribbon in Word, please ensure the following:
- Uninstall any previous version of CiteRight from your system
- The most recent installation package available at app.citeright.net has been downloaded
- Installation of the application was successful
- The files appear in C:\Program Files (x86)
Once you have confirmed the above, it is recommended that you reach out to customer service for the next step of troubleshooting.